Terms of Service

1. Who we are and who can use Abeam

Abeam is made by Highland Software, LLC, a Colorado limited liability company (“Highland Software”, “we”, “us”). These Terms of Service (“Terms”) are an agreement between you and Highland Software. They cover every part of Abeam (the “Services”):

• The website at abeamflight.com, including the launch waitlist
• The Abeam web app
• The Abeam Pilot app for iPhone
• The interfaces, emails, and notifications that support them

How you accept these Terms

You accept these Terms when you select “I agree” while you create an Abeam account, and each time you accept an updated version in the app. Using the website without an account is also subject to these Terms. If you do not agree, do not create an account or use the Services.

We record which version you accepted and when. Each published version stays available at its own address so you can read the text you agreed to.

Who can use Abeam

• You must be at least 16 years old.
• If you are under 18, a parent or legal guardian must review these Terms and agree to them with you, and is responsible for any purchase made through your account.
• Abeam is offered in the United States. We make no promise that it is appropriate or available anywhere else, and you are responsible for compliance with local law if you use it from outside the United States.
• You must not have been previously removed from Abeam for a violation of these Terms.

Flight schools and other organizations

Abeam is offered to individuals. Features for flight schools, clubs, operators, and other organizations, when we offer them, are governed by a separate written agreement. Nothing in these Terms creates an organization account or gives any person authority over another person’s records.

2. Your account

• Accurate information. Give us true, current information when you register and keep it current. Your legal name and date of birth matter because they appear on records you may sign or share.
• One person, one account. Your account is personal to you. Do not share your sign-in, your passkey, or your device with anyone else for the purpose of using your account.
• Security. You are responsible for activity under your account until you tell us it has been compromised. Tell us at once at hello@abeamflight.com if you believe someone else has used it.
• Recovery. We can help you regain access only through the sign-in methods and email address on the account. Keep at least one of them working.
• Sharing with an instructor. When you share a record with an instructor for signature, you authorize that instructor to view the record and to attach their signature to it. You choose what to share and with whom.

3. The Services

Abeam helps a pilot keep a logbook, track currency and pilot records, hold documents, and obtain instructor endorsements and signatures electronically. The features available to you depend on your plan (Section 4) and on the platform you use. Some features are marked as beta (Section 11).

We improve Abeam continuously. We may add, change, or remove a feature at any time. If we remove a feature that a paid plan depends on, and no reasonable substitute exists, you may cancel and we will refund the unused part of any prepaid period. If we discontinue the Services entirely, we will give you at least 60 days’ notice by email and a way to export your logbook before the shutdown.

We may release the Services for new platforms, or stop supporting an operating system version. We will give reasonable notice before we drop support for a version that many users still run.

4. Trial, subscriptions, and billing

The free trial

A new account starts a free trial of the Pilot plan that lasts three months from the day the account is created. The trial needs no payment method. It never converts to a paid subscription by itself. When the trial ends, your account moves to the free state described below unless you have subscribed.

Subscribing

• Auto-renewal. A Pilot subscription is billed either monthly or annually, as you choose at checkout. It renews automatically at the end of each period, at the then-current price, until you cancel.
• First charge. You are charged on the day you subscribe. If you subscribe during the free trial, the trial ends that day and your first paid period begins.
• Price. The price, currency, and billing period shown at checkout are the ones that apply. Prices are in U.S. dollars. Prices on the web and in the App Store differ, and the price shown on the platform where you subscribe is the one you pay.
• Taxes. Prices do not include sales or use tax unless the checkout page says so. Where we must collect tax, it is added at checkout. A purchase through the App Store includes whatever tax Apple collects.
• Promotions. A promotional price applies for the period stated in the offer. After that period, the subscription renews at the regular price unless you cancel.

Canceling

You may cancel at any time. A subscription bought on the web is canceled from the billing portal in your account settings. A subscription bought through the App Store is canceled in your Apple account’s Subscriptions settings; we cannot cancel it for you. Cancellation takes effect at the end of the period you have paid for. You keep full access until then, and you are not charged again.

Refunds and plan changes

• We do not refund a partial period, except where the law requires it or where Section 3 says we will.
• A purchase through the App Store is refunded only by Apple, under Apple’s rules. Contact Apple Support for an App Store refund.
• A change between monthly and annual billing takes effect at your next renewal. We do not prorate a change in the middle of a period.

Failed payments

If a renewal payment fails, we will try again over a short grace period and tell you by email. Your access continues during the grace period. If the payment still fails, the subscription is placed on hold, and your account moves to the free state until the payment succeeds or you subscribe again. An App Store subscription follows Apple’s billing-retry and grace rules instead.

Price changes

We may change the price of a plan. A price change never applies during a period you have already paid for. For a subscription bought on the web, we will email you at least 30 days before the first renewal at the new price, and you may cancel before that renewal. For a subscription bought through the App Store, Apple will ask for your consent to the new price in the way Apple requires.

Renewal reminders

For an annual subscription bought on the web, we email a reminder before the renewal charge. An App Store subscription follows Apple’s reminder rules.

What you keep without a subscription

When a trial or a subscription ends, your account is not deleted and nothing you logged is hidden. You can view and export every entry you already made. Importing an existing logbook is always free. New entries, sync across devices, and other paid features wait until you subscribe.

5. Test Pilot Program

The Test Pilot Program gives certificated flight instructors early access to Instructor features while we build them. To join, you upload a current flight instructor certificate and we verify it.

• Price. A Test Pilot pays the Pilot rate on the platform where they subscribe, and receives everything in Pilot plus Instructor features as they ship.
• Rate lock. A Test Pilot keeps the Pilot rate for Instructor for as long as their subscription stays active, and for one year after the date we announce that Instructor is generally available. After that year, the subscription renews at the then-current Instructor price, with the notice described in Section 4.
• Lapse. The rate lock ends if the subscription lapses for any reason, including cancellation or a failed payment that is not cured. A Test Pilot who returns later pays the then-current price.
• One seat. The program covers one person and one account.
• Feedback. We will ask for your feedback. You are never required to give it, and Section 6 covers any feedback you do give.
• Eligibility. We may remove a Test Pilot who no longer holds a valid instructor certificate or who violates these Terms. Removal for a violation ends the rate lock. Removal for any other reason keeps the rate lock for the rest of the current paid period.

6. Your content and your records

You own it

Everything you put into Abeam is yours: logbook entries, pilot records, documents, contacts, notes, and images (“your content”). We claim no ownership of it.

What you allow us to do with it

You give us a license to host, store, copy, back up, transmit, display, and process your content, only as needed to provide, secure, support, and improve the Services for you, and to comply with law. The license ends when your content is deleted from our systems, except for backup copies until they expire and for records the law requires us to keep.

We may produce and use aggregated or deidentified statistics derived from use of the Services, such as how many pilots log a given aircraft type in a month. Those statistics never identify you or an aircraft you own, and we do not attempt to re-identify them.

We do not use your content to train generative artificial-intelligence models, and we will not do so without your separate opt-in consent.

What you promise about it

• You have the right to upload it and to share it with the people you share it with.
• It is accurate to the best of your knowledge. A false logbook entry is a violation of these Terms and may be a federal offense.
• It does not contain another person’s government identification, medical information, or other sensitive data unless that person has agreed.

Abeam is not your system of record

Federal regulations place the duty to keep a pilot logbook on the pilot (14 CFR 61.51) and the duty to keep instructor records on the instructor (14 CFR 61.189). Abeam is a tool to help you meet those duties. It is a copy that we host for your convenience, not the official record, and we do not hold it on your behalf. Keep your own copy. Export your logbook regularly and before you delete anything.

Export

You can export your logbook as a CSV file from the app at any time while your account exists, including after a subscription ends. We may add other formats.

Feedback

If you send us an idea, suggestion, or bug report, we may use it without any obligation to you. It does not give you any right in the Services.

Our content

The Services, including the software, design, text, graphics, and the Abeam name and logo, belong to Highland Software or its licensors. We give you a personal, non-transferable, revocable license to use the Services as these Terms allow. You may not copy, modify, distribute, sell, or lease any part of the Services, or reverse engineer them, except where the law allows it despite this sentence. Aviation data that we redistribute, such as airport and navigation data, comes from its publisher under that publisher’s terms, which we identify in the app.

7. Aviation responsibility

Abeam is an administrative and informational tool. It helps you keep records and see what those records show. It is not, and must not be used as:

• Air traffic control, a flight-following service, or an emergency service
• An official weather briefing, NOTAM source, or navigation source
• A dispatch or operational-control release
• An airworthiness determination, a maintenance approval, or a return-to-service record
• A substitute for checking your certificate, medical, endorsements, currency, or logbook against the source documents
• Legal advice, or an approval, authorization, or finding by the FAA or any other authority

Who is responsible

• The pilot in command is directly responsible for, and is the final authority as to, the operation of the aircraft (14 CFR 91.3); for determining that the aircraft is in an airworthy condition (14 CFR 91.7); and for becoming familiar with all available information about the flight before it begins (14 CFR 91.103). Nothing in Abeam changes that.
• A flight instructor is responsible for every endorsement, signature, and solo authorization they give, and for the training it describes.
• An aircraft owner, operator, or mechanic is responsible for the aircraft’s maintenance and status.

What a status inside Abeam means

• A status such as “current”, “eligible”, “complete”, or “ready” is a calculation from the data recorded in your account at the moment it was computed. It is not a statement that you are legally authorized to act as pilot in command or to do anything else.
• The absence of a warning does not mean you are in compliance. A calculation can only see what was recorded, and it depends on the completeness, accuracy, and timeliness of that data.
• A calculation may lag the data behind it, especially on a device that has been offline.
• Before any flight or any act that depends on time-sensitive information, verify it against the official source: the regulation, your certificates and logbook, an official weather briefing, and current aeronautical data.

You use the Services for aviation purposes at your own risk. Highland Software is not responsible for an operational decision you make, whether or not you used information from Abeam when you made it.

8. Electronic records and signatures

Abeam lets an instructor attach an electronic signature to a logbook entry or an endorsement. Here is what that signature is and is not.

• Attribution. A signature is tied to the signing instructor’s verified account and to the moment of signing. It carries the instructor’s name and certificate details as entered in their account.
• Tamper evidence. When an entry is signed, Abeam computes a cryptographic fingerprint of the signed fields. If a signed field changes later, the signature no longer matches and the app shows it as no longer valid. A field that is not part of the signed set, such as a remark, can change without affecting the signature.
• History. Abeam keeps a history of changes to records. That history is a technical log, and we make no promise that it meets the evidentiary rules of any tribunal.
• Consent to electronic form. By signing or accepting a signature in Abeam, you agree that the signature and the record may exist in electronic form.
• Acceptance by others. Whether an examiner, an employer, the FAA, or any other person accepts an electronic record from Abeam is up to that person. We make no promise that they will. Guidance such as FAA Advisory Circular 120-78 describes how the FAA views electronic records; we do not certify that Abeam meets it.
• Unauthorized signatures. Signing as another person, signing an entry you did not witness or a training event you did not give, or asking someone else to do so, is prohibited and is grounds for immediate termination.

Keep an exported copy of every signed record you rely on. The Services can be unavailable (Section 13), and you must not depend on Abeam alone for a record you need in order to fly, to sit for a check, or to satisfy an inspector.

9. Acceptable use

Do not:

• Break the law, including aviation regulations and privacy laws, or use the Services to plan or record an unlawful or unsafe flight
• Enter a logbook entry, endorsement, medical record, certificate, or other record that you know to be false
• Forge, alter, or misattribute a signature, or interfere with the change history
• Impersonate another person, misrepresent your certificates or ratings, or upload a certificate that is not yours
• Share your account, or use another person’s account, without permission
• Probe, scan, or test the security of the Services without our written permission, or bypass any access control, rate limit, or audit control
• Scrape, harvest, or bulk-download data from the Services other than your own content through the export we provide
• Upload malware, or anything that damages or interferes with the Services or another user
• Reverse engineer, decompile, or copy the software, or build a competing product from it
• Resell or sublicense access to the Services
• Use the Services to harass, threaten, or harm another person, or to send unsolicited messages

We may investigate a suspected violation and take any action described in Section 17. If you find a security problem, tell us at legal@highlandsoftware.org and give us a reasonable chance to fix it before you tell anyone else.

10. Third-party services and the App Store

Abeam runs on services from other companies, such as sign-in providers, a payment processor, and hosting. Their terms apply to your use of their services through Abeam, and we are not responsible for a third party’s service, content, or outage.

Apple App Store

The Pilot app is distributed through Apple’s App Store. These additional terms apply when you use it:

• These Terms are between you and Highland Software, not Apple. Apple is not responsible for the app or its content, and has no obligation to provide maintenance or support for it.
• Apple’s Licensed Application End User License Agreement also applies to the app. Where these Terms are less protective of you than that agreement, that agreement controls for the app.
• A subscription bought in the app is a transaction with Apple. Apple’s billing, cancellation, and refund rules apply to it, as Section 4 describes.
• If the app fails to conform to a warranty that the law implies, you may tell Apple and Apple will refund the purchase price of the app, if any. To the extent the law allows, Apple has no other warranty obligation for the app.
• Apple is not responsible for addressing any claim by you or a third party relating to the app, including product-liability claims, a claim that the app fails to conform to a legal or regulatory requirement, and consumer-protection claims.
• If a third party claims that the app infringes its intellectual property, Highland Software, not Apple, is responsible for the investigation, defense, settlement, and discharge of that claim.
• You represent that you are not in a country subject to a U.S. government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms for the app, and may enforce them against you.

11. Beta features

A feature labeled beta, preview, early access, or similar (“Beta Feature”) is offered so you can try it before it is finished. A Beta Feature may be incomplete, may change or disappear without notice, and may be less reliable than the rest of the Services. The warranty disclaimer and the liability limits in Sections 14 and 15 apply with full force to a Beta Feature. Do not rely on a Beta Feature for any record or decision that matters, and keep a copy of anything you put into it. The Test Pilot Program’s Instructor features are Beta Features until we announce that Instructor is generally available.

12. Privacy, deactivation, and deletion

Our Privacy Policy explains what personal information we collect, how we use it, and the choices and rights you have. It uses the same two account actions these Terms use:

• Deactivate account stops your access and keeps your data so the account can be restored if you contact us.
• Request account and data deletion erases your account, records, and files, after we confirm the request with you by email. It cannot be undone. Billing records that the law requires us to keep are detached from your identity and kept. Deleted data can remain in backups until those expire.

Cancel any subscription before you request deletion, because deletion does not cancel an App Store subscription. An account that stays deactivated for 24 months is deleted after we send one warning to the account email address.

13. Availability

We work to keep Abeam available, and the Pilot app is built to keep working offline with the data on your device. But we do not promise uninterrupted or error-free service, and we offer no service-level agreement. The Services may be unavailable because of maintenance, an update, a failure at a provider we depend on, an attack, a network outage, or an event outside our control. When we can, we announce planned maintenance in advance.

An outage does not extend a subscription period or entitle you to a refund, except where Section 3 applies. Plan for an outage: keep an exported copy of your logbook and do not depend on the Services for anything you must have in order to fly.

14. No warranty

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE FULLEST EXTENT THE LAW ALLOWS, HIGHLAND SOFTWARE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE ACCURATE, COMPLETE, TIMELY, SECURE, OR UNINTERRUPTED; THAT A CALCULATION, STATUS, OR ALERT IS CORRECT; THAT ANY RECORD WILL BE ACCEPTED BY ANY AUTHORITY OR PERSON; OR THAT USE OF THE SERVICES WILL SATISFY ANY REGULATION OR KEEP YOU SAFE.

Some states do not allow a limit on implied warranties. In those states, an implied warranty lasts for the shortest period the law allows.

15. Limits on our liability

TO THE FULLEST EXTENT THE LAW ALLOWS, HIGHLAND SOFTWARE AND ITS MEMBERS, OFFICERS, CONTRACTORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, REVENUE, GOODWILL, CERTIFICATE, RATING, EMPLOYMENT, OR FLYING PRIVILEGES, ARISING FROM OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF WE WERE TOLD THAT SUCH DAMAGES WERE POSSIBLE.

TO THE FULLEST EXTENT THE LAW ALLOWS, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES OR THESE TERMS, TAKEN TOGETHER, WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICES IN THE TWELVE MONTHS BEFORE THE EVENT THAT GAVE RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

These limits do not apply to liability for our gross negligence or willful misconduct, or to any liability that the law does not allow a contract to limit. Some states do not allow the exclusion or limitation of certain damages, so parts of this section may not apply to you. The limits in this section are a basis of the bargain between you and us, and they apply even if a remedy fails of its essential purpose.

16. Your responsibility for claims

You will defend Highland Software against, and pay any resulting damages, costs, and reasonable attorneys’ fees from, a claim by a third party that arises from (a) your violation of these Terms or of any law or regulation, (b) your content, (c) a false or unauthorized entry, endorsement, or signature made through your account, or (d) a flight or other aviation activity you conducted, supervised, or authorized. We will tell you promptly of any such claim and let you control the defense, except that you may not settle a claim in a way that admits fault on our behalf or binds us without our written consent.

17. Suspension and termination

By you

You may stop using the Services at any time, cancel a subscription as Section 4 describes, and deactivate or delete your account as Section 12 describes.

By us, for cause

We may suspend or terminate your account if you violate these Terms, if the law requires it, or if your account is used in a way that threatens the security or integrity of the Services or the safety of another person. For a violation that can be cured, we will tell you what it is and give you a reasonable time, normally 14 days, to fix it before we terminate. For a false record, a forged or unauthorized signature, a security attack, or a use that endangers someone, we may suspend or terminate at once and without notice.

By us, without cause

We may terminate your account without cause on at least 30 days’ notice by email. If we do, we will refund the unused part of any prepaid period.

What happens then

• A suspension for cause pauses your access while we investigate. We will tell you the reason unless the law or a security concern prevents it.
• After termination for cause, you may ask us for an export of your logbook within 30 days, and we will provide it unless the law prevents us or the account was used for fraud.
• A termination for cause does not entitle you to a refund.
• Deletion and retention after termination follow Section 12 and the Privacy Policy.

Survival

Sections 6 through 10 and 14 through 21 survive termination, together with any other term that by its nature should continue.

18. Governing law and disputes

These Terms and any dispute between you and Highland Software are governed by the laws of the State of Colorado and the federal laws of the United States, without regard to conflict-of-law rules. If you are a consumer, this does not take away a protection that the law of the state where you live gives you and does not allow you to waive.

Talk to us first

Before either of us starts a lawsuit, the party with the claim must send the other a written notice that describes the dispute and what would resolve it. Send yours to legal@highlandsoftware.org or to the postal address in Section 21; we will send ours to your account email address. We then have 60 days from the notice to try to resolve the dispute in good faith. Neither of us may file a lawsuit before those 60 days pass. This step does not apply to a request for an injunction to stop ongoing harm.

Where a lawsuit goes

A lawsuit that is not resolved under the step above must be filed in the state or federal courts located in the State of Colorado, and each of us consents to the personal jurisdiction of those courts. You may instead bring an individual claim in the small-claims court where you live, if the claim qualifies. If you are a consumer, the law may let you sue where you live; nothing here takes that away.

Time limit

To the extent the law allows, a claim arising from the Services or these Terms must be filed within one year after it arises, or it is permanently barred.

19. Changes to these Terms

We may update these Terms. Each version shows its effective date and version number at the top, and every published version stays available at its own address.

• For a change that affects billing, disputes, how we use your content, or the limits on our liability, we will notify you by email and in the app at least 30 days before it takes effect, and we will ask you to accept the new version before you continue to use the Services.
• For any other change, we will post the new version and note the date. Continued use after the effective date means you accept it.
• A change applies only from its effective date forward. It does not change a right or obligation that arose under the earlier version.
• If you do not accept a change, stop using the Services and cancel any subscription before the change takes effect. If a material change to billing terms takes effect during a period you have prepaid, you may cancel and we will refund the unused part of that period.

20. General terms

• Entire agreement. These Terms, the Privacy Policy, and any terms shown at checkout are the whole agreement between you and Highland Software about the Services. They replace every earlier version and every earlier statement, including marketing material.
• Notices. We send notices to the email address on your account, and a notice is effective when sent. You send notices to the addresses in Section 21, and a notice is effective when we receive it.
• Assignment. You may not transfer these Terms or your account to anyone else. We may transfer them to a successor in a merger, acquisition, or sale of assets, and we will tell you if we do.
• Severability. If a court finds a part of these Terms unenforceable, that part is limited or removed to the minimum extent necessary and the rest stays in force.
• No waiver. If we do not enforce a term, we can still enforce it later.
• Force majeure. Neither of us is liable for a delay or failure caused by an event beyond our reasonable control, such as a natural disaster, war, government action, labor dispute, or failure of the internet or a utility. This does not excuse a payment obligation.
• Export control. You may not use or export the Services in violation of U.S. export laws.
• No third-party rights. Except for Apple as Section 10 states, these Terms give no right to anyone other than you and Highland Software.
• Headings and summaries. Section headings and the TL;DR at the top are for convenience. If the TL;DR and a numbered section conflict, the numbered section controls.
• Relationship. You and Highland Software are independent parties. These Terms do not create a partnership, agency, or employment relationship.

21. Contact us

Legal notices go to the email and postal addresses below. For help with your account, write to hello@abeamflight.com.